Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hymymarketing@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hymymarketing@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We do not offer refunds on any purchases. All sales are final. If you are not completely satisfied with your purchase, we are happy to offer store credit for eligible returns.
To be eligible for store credit:

• Items must be returned within 14 days of delivery.

• Items must be unused, unworn, and in their original packaging.

• Proof of purchase (order confirmation or receipt) is required.

Once your return is received and inspected, we’ll issue store credit in the form of a gift card or discount code for the value of your returned item(s), excluding any shipping costs.